At Hot Box ®, we are keen on doing things properly, and feel that the importance of chimney sweeping cannot be overlooked. Having a properly maintained wood burner and chimney is critical to safe operation. 

Thats why we have devised a Chimney Sweep Specificaiotn which is designed to provide an overview of what your local chimney sweep should offer as part of their service. 

Equally, if you are looking for more than a chimney sweep, but looking to maintain your wood burning appliance on regular basis, you will need to find an engineer who can offer a stove or log burner service near you. 

As with chimney sweeping, a log burner service should come with a set of criteria that is specified in advance to ensure safe and proper practices are adhered to. 

Stove not lighting, or having some trouble, there are a few things to consider. Is your fuel dry enough, wood fuel should have a moisture content below 20%. 

Are you using Hot Box ® Firestarter, creates the perfect fire every time without fail. 

Have you had your stove serviced or chimney swept. Book your nearest sweep online. 

Our kiln dried fuel is ideal for burning in your stove order online now. 

Alternatively, find your nearest Woodside Approved log supplier using The Stove Guys Directory. 

Something broken or missing? Use our spare part finding tool now.

Hot Box ® can supply any part for any stove, we will respond quickly to your enquiry and forward a quotation for acceptance prior to sending out fire or stove spares. 

Lost the manual or warranty information find it now online. Our Brands Page has manuals for most of the main stove manufacturers along with vital information about each product across their range. If you can’t find what you are looking for, drop us a message and we will do a bit more research for you.